Shipping - HalloweenAndCostumes.com

Shipping Information:

Where do you ship?
How long will it take to ship my order?
How much is shipping to USA?
How much is shipping to Canada?
How much is shipping to All Other Countries?
Will I have to pay Duties & Taxes if live outside of the USA?
What if I refuse my package or put the wrong shipping address on my order?
Will I get an Email with a Tracking Number When My Order is Shipped?
I paid for Express shipping and it didn't arrive in 1 to 2 days. Why is this?

Q: Where do you ship?

A: We ship WORLDWIDE!!!

Q: How long will it take to ship my order?

A: In most cases items are shipped within 24 business hours. Some are shipped the same day. If you have a Military address or your order is being shipped out of the USA there may be a delay in your order being shipped. The delay may be from 1 to 4 days. This delay has been added to the shipping time frames listed on checkout page and below.

Q: How much is shipping?

A: For US Shipments:

FREE SHIPPING!!!! This typically takes 7 to 9 business days. If you are needing an item faster we have different choices for you. Free shipping is NOT offered to Military, PO Box,Alaska & Hawaii addresses.

Standard

Shipping takes 3 to 6 Business days. Flat rate of $7.99 no matter how many items you order. Standard Shipping is Not offered to Alaska & Hawaii addresses.

Express Shipping

takes 2 to 3 Business days. Flat rate of $14.99 no matter how many items you order.

Premium

Shipping takes 1 to 2 Business days. Flat rate of $35.99 no matter how many items you order.

Military Shipping takes 5-14 Business days (Not Guaranteed). Flat rate of $14.99 rate no matter how many items you order.

Please Note: Just because you select express does not mean that your order will be shipped that day. The shipping time that you have paid for is just that. The time it takes to arrive to you once the item is shipped. Please make sure you add at least 24 hours just in case!

For Canada:

Priority Shipping is a flat rate of $29.99 no matter how many items you order. This includes your insurance. This takes 12 - 20 Business Days to Canada (Not Guaranteed). We have added some days in this shipping time for customs but we can not control customs. Packages do get held up in customs. We use both UPS as well as USPS for shipments.

Express Shipping is a flat rate of $35.99 no matter how many items you order. This includes your insurance. This takes 4 - 11 Business Days to Canada (Not Guaranteed) We have added some days in this shipping time for customs but we can not control customs. Packages do get held up in customs. We use both UPS as well as USPS for shipments.

First Class Shipping THIS IS FOR BATHING SUITS ONLY! If you have a costume with a bathing suit you can NOT use this shipping! This is a flat rate of $7.99 no matter how many BATHING SUITS you have. This includes your insurance. This takes 8 to 20 business days. Packages do get held up in customs. We can not control customs.

Please Note: If your order is being shipped out of the USA there may be a delay in your order being shipped. The delay may be from 1 to 4 days. This delay has been added to the shipping time frames listed on checkout page and above.

For All Other Countries:

Priority Shipping is a flat rate of $38.99 no matter how many items you order. This includes your insurance. This takes 16 - 28 Business Days (Not Guaranteed). We have added some days in this shipping time for customs but we can not control customs. Packages do get held up in customs. We use both UPS as well as USPS for shipments.

Express Shipping is a flat rate of $48.99 no matter how many items you have. This includes your insurance. 5 - 13 Business Days (Not Guaranteed). We have added some days in this shipping time for customs but we can not control customs. Packages do get held up in customs. We use both UPS as well as USPS for shipments.

First Class Shipping THIS IS FOR BATHING SUITS ONLY! If you have a costume with a bathing suit you can NOT use this shipping! This is a flat rate of $12.99 no matter how many BATHING SUITS you have. This includes your insurance. This takes 8 to 20 business days. Packages do get held up in customs. We can not control customs.

Please Note: If your order is being shipped out of the USA there may be a delay in your order being shipped. The delay may be from 1 to 4 days. This delay has been added to the shipping time frames listed on checkout page and above.

Q: Will I have to pay Duties & Taxes if live outside of the USA?

A. Yes you may. Some countries charge this when a package comes into the country. You will have to check with your countries customs office. HalloweenAndCostumes.com will not be responsible for any duties and or taxes you will incur (if any) for receiving the package. We prepay all shipping fees in advance so any fee that is imposed on you is a duty or tax that your country applies on the shipment. Most taxes and duties equal 15-25% of the purchase price. You will have to check with your countries customs office for the rate.

Q: What if I refuse my package or put the wrong shipping address on my order?

A. If you decide to refuse any shipments or the package is undeliverable as addressed, you are responsible for the original shipping charges, any duties, taxes and/or customs charges that are incurred on the package on both the original and return shipments, and the cost of returning the package to HalloweenAndCostumes.com. You will also be charged a 25% restocking fee. This amount will be subtracted from your merchandise refund. We enter in your shipping information electronically so there will be no address mistakes on our end, please make sure you check your information before submitting your order.

Q: Will I get an Email with a Tracking Number When My Order is Shipped?

A. YES! If you don't get one please let us know and we will send you another!

Q: I paid for Express shipping and it didn't arrive in 1 to 2 days. Why is this?

A. Most orders are shipped within 24 hours of payment. Many go out the same day. We do sometimes have delays. When you choose Express shipping you are paying for the way that it is shipped and the service that it is shipped with. When you pay for Express shipping this doesn't have anything to do with the amount of time it may take us to process the order. When the order goes out it will be shipped Express like you have indicated on your order form. If you are needing the item for a certain date, please contact us and let us know so we are able to work with you and get you your order on time!